Welcome to Pulse Buddy! Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products. By using our website, you agree to the practices described in this policy.

1. Information We Collect

• Email address
• Mobile number
• Age
• Gender
• Ethnicity

We also collect personal information such as your name and payment details when making a purchase or contacting us. Additionally, we gather usage information like your IP address, browser type, and device information. We use cookies to improve your experience; you can manage preferences via browser settings.

2. Data Retention

We retain user account information, including authentication and profile information, for as long as the user’s account remains active or as necessary to provide our services. User can request access, correction, or deletion of data by contacting us at [email protected], we will delete or anonymize the associated personal information within 90 days, except where retention is required by law, necessary to resolve disputes, enforce agreements, or protect our security and legal rights.

3. Account and Data Deletion
Users may request deletion of their account and associated personal data by by contacting us at [email protected]. Upon receiving a valid deletion request, we will delete or anonymise applicable data in accordance with our data retention practices, subject to legal and security requirements.

4. Data sharing
Firebase / Google: We use Firebase Authentication to provide user authentication and account management.

5. How We Use Your Information
We use your information to process transactions, deliver products, provide customer support, improve website functionality, and send promotional materials.

6. How We Protect Your Information
We implement advanced security measures to safeguard your data. However, as no online transmission is entirely secure, we recommend caution when sharing sensitive information.

7. Sharing Your Information
We do not sell or rent your personal information. Trusted third-party services, such as payment processors or delivery services, may access your information to facilitate operations.

8. Your Rights
You can request access, correction, or deletion of your data by contacting us at [email protected].

9. Updates to This Policy
We may update this Privacy Policy periodically, and changes will be reflected on this page with a new effective date. For any questions, contact us at [email protected]